Frequently Asked Questions
Everything you need to know about your Melway order.
What is the standard shipping time for orders?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your materials sustainably sourced?
Melway Maps is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in our manufacturing processes to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.